Terms & Conditions


  • www.lsbsu.org is operated by London South Bank Student’s Union (LSBSU). LSBSU is committed to protecting the privacy of its users while using the site.
  • By using www.lsbsu.org you signify that you have read, understand and agree to be bound by these Terms and Conditions. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time without further notice. If we do this, we will post the changes on this page and will indicate at the top of this page the Terms and Condition's effective date. Your continued use of the service or the website after any such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to abide by these or any future Terms and Conditions, please do not use or access the service or the website. It is your responsibility to regularly review these Terms and Conditions.
  • If you are a student at London South Bank University your details will be automatically held on this website. The details held are the details you gave LSBU upon registration. If you wish to alter your registration details you must contact the University Registry. The Union can not be held responsible for any inaccurate personal details.
  • Should you have chosen to opt out of Union membership, the Union will be provided with enough information to create an account for you. This is so that, in accordance with the Education Act (1994), you are able access all services and activities without being unfairly disadvantaged. The Union will not contact you if you have opted out of Union membership.
  • Should you have chosen to opt out of Union membership, you will not be able to nominate or vote in any of our elections, or take part in any democratic process. Should you wish to opt back in, you will need to contact the University Regisrty.
  • Use of data is compliant with LSBU rules and regulations on data sharing and usage. 
  • We will not share your personal information for marketing or any other purposes without your consent. The Union will only send you information that is deemed relevant to your membership of LSBSU. Once you have updated your preferences, you have thereby given your consent to be contacted with relevant promotions, offers or information that you have expressed an interest in. IF YOU DO NOT WISH TO RECEIVE FURTHER UPDATES PLEASE EMAIL webmaster@lsbsu.org. We will always respect your privacy and any personal communication between you and ourselves.
  • The website contains links to other websites. We are not responsible for the content, accuracy or opinions express in such web sites, and such web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked web site on or through the website or the service does not imply approval or endorsement of the linked web site by us. If you decide to leave the website and access these third-party sites, you do so at your own risk. Please advise us if you consider any third party links to be inappropriate, illegal or offensive.
  • You understand that the service and the website are available for your personal, non-commercial use only this includes any documents which you may download from the website.
  • All content on the website, including but not limited to design, text, graphics, other files, and their selection and arrangement (the 'Content'), are the proprietary property of LSBSU. All rights reserved. No content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without LSBUs' prior written permission. You may download or print a copy of any portion of the content solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not republish content on any Internet, intranet or extranet site or incorporate the information in any other database or compilation. Any other use of the content is strictly prohibited.
  • All logos and service marks on the website are either trademarks or registered trademarks of LSBSU or its partners and may not be copied, imitated, or used, in whole or in part, without the prior permission of LSBSU.
  • You are solely responsible for any content that you publish or display on or through the website. You understand and agree that the LSBSU may review and delete or remove any member content that in the sole judgment of the LSBSU violate this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of members or others.
  • LSBSU makes no representations or warranties of any kind, either express or implied, as to the completeness, accuracy, reliability, suitability or availability of this website or the information, products or services contained in these pages or their fitness for any purpose whatsoever. Any reliance you place on such information is therefore entirely at your own risk.
  • Whilst every effort has been taken to ensure the accuracy of the information in these pages, their content is naturally subject to change. It is the responsibility of the user/reader to check the accuracy of relevant facts before entering into any financial or other commitment based upon them. In no event will LSBSU be held liable in contract, tort (including without limitation negligence) and/or breach of statutory duty for any direct, indirect, special, incidental or consequential loss or damage (including but not limited to any loss of data and/or economic loss and/or loss of profits) arising out of or in connection with the use of this website or the information contained therein.
  • Every effort will be made to ensure that this website runs without any problems or interruptions, however LSBSU will not be liable for and takes no responsibility for this website being temporarily unavailable due to technical or other reasons.
  • Read more about how we take your privacy seriously, and how we use cookies on this website.


Ticket Sales

  • We are entitled to reject an order, and if we do so we will inform you that we have rejected it and also the reason for rejecting it. 
  • Tickets are stored on your account. To use a ticket you will need to arrive at the venue with your Student ID card and adequate proof of age.
  • Tickets can only be refunded if the event has been cancelled or moved to another date. All refunds will be at the ticket value of booking and will not include any booking fees. 
  • All tickets are advertised for sale subject to availability. In the event of us being unable to supply the tickets ordered, we will inform you as soon as possible. Where tickets are unavailable for any reason, we may propose to provide you with substitute tickets of equivalent quality and price. Should any tickets ordered not be available or any substitute tickets not be to your reasonable satisfaction, we ask that you return the tickets to us at your expense. If you have already paid for the substituted tickets or any tickets that are not available (for example, where you have paid by personal cheque), a full refund of the purchase price will be given. Please note that booking fees are NOT refundable.
  • We try to ensure that the prices indicated on the website are up to date and accurate. However, we accept no liability for any errors and omissions and the final price of tickets is the price in force at the time of us accepting your order. If a ticket has been listed at a lower price by mistake and you have ordered that ticket, we will inform you as soon as possible and give you the option to either reconfirm your order at the correct price or to cancel it. If we are unable to contact you we will treat the order as cancelled. If you cancel and have already paid for the tickets, a full refund will be issued. 
  • Tickets may only be used by the purchaser (unless they are guest tickets) and the purchaser must be present on the door. This is to stop the resale of event tickets for a profit. Repeated attempted abuse of the ticketing system will result in your lsbsu.org account being suspended.
  • Tickets guarantee entry before 11.30pm, after which point you may have to queue on a one in one out basis. 


Memberships & Stuff

  • The following relates to memberships of Sports Clubs, Societies & other membership groups on our website.
  • Any current member of the Students’ Union is eligible to join our activities. 
  • It is your responsibility to inform the society or club committee of any relevant medical condition or previous injuries the Union should be aware of which may affect your safe participation in the activity.
  • By being a member of a society or club you may be participating in activities which involve an above average element of risk, in an environment where professional medical and rescue services may not always be immediately available. It is your responsibility to ensure that you fully understand the exact nature of each activity you undertake, the risks involved, the skill levels required and the equipment needed for your safe participation. You should never participate in an activity where you are unsure of any of the above aspects. If in doubt, ask your society or club committee members for further information. By indicating your agreement below you are confirming that you have read, understood and agree to act in accordance with the above statement, the Constitution and Code of Practice guidelines.
  • Membership refunds are dealt with on a case by case basis and must be done within one month of their purchase.


Online Security

  • We use Sage Pay to collect/process transaction information a link their security policy can be found at http://www.sagepay.co.uk/policies/security-policy
  • All data is held securely and will not be passed on without the express permission of the datas owner.

© 2020 London South Bank University Students' Union.
An independent registered charity, number 1158441. VAT No. GB 264 3394 92.

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